Our technicians
Hatiyar means tools.
Good tools in good hands. Every technician has at least five years in their trade, passes our practical test, and is checked by the police before their first job.
How we choose
One in six applicants makes it.
- A practical testReal faults on our test bench, timed and marked by a senior technician.
- Police and reference checksBefore they ever enter a customer's home.
- Ratings after every jobTechnicians below 4.5 stars go back for training.
30-day guarantee
If it breaks again, we come back free.
Any repair we make is covered for 30 days: same problem, same place, no visit fee, no labour charge. Parts carry the maker's warranty on top.
Questions
Before you book.
Do I pay for parts separately?
Yes. The technician shows you the part and its price before fitting it. You can buy it yourself if you prefer.
What if the job is bigger than expected?
You get a written quote on the spot. Say no and you only pay the Rs 300 visit fee.
Can you work on weekends?
Yes, every day 8 am to 8 pm, including Saturdays and most festival days.
How do I pay?
Cash, eSewa, Khalti or Fonepay QR when the work is done. You get a receipt by SMS.